Cybersecurity as a core company value

At Arteco, cybersecurity is not merely a technical feature of our software; it is a fundamental pillar of our corporate culture. We combine secure software development practices (Security by Design), continuous infrastructure monitoring, and ongoing employee training.

We approach cybersecurity proactively, transparently, and with resilience, ensuring that every VMS and VSaaS solution we deliver meets the highest standards of confidentiality, integrity, and availability of our customers’ information.

Security by Design

Secure coding practices and regular audits throughout the entire software development lifecycle.

Proactive monitoring

Continuous infrastructure monitoring systems designed to detect and prevent anomalies in real time.

 

Our standards and certifications

Our compliance journey is continuously evolving to address the challenges of an increasingly complex global regulatory and technological landscape. We validate our internal processes and management systems through internationally recognized certifications, ensuring rigorous standards independently verified by accredited third-party organizations.

ISO/IEC 27001 certification

Arteco has achieved ISO/IEC 27001 certification for its Information Security Management System (ISMS).
This achievement demonstrates the adoption of a comprehensive framework for identifying, managing, and mitigating risks related to the security of both corporate and customer data.

 

Vulnerability disclosure and management

At Arteco, we consider the security of our products a top priority. While we conduct rigorous quality assurance and security testing, we recognize that collaboration with security researchers, partners, and customers plays a vital role in reducing cybersecurity risks.

We encourage the responsible identification and disclosure of any potential vulnerabilities discovered within our systems or products and are committed to validating and addressing them as quickly as possible.

How to submit a vulnerability report

You can submit a detailed report to our dedicated security team at: [email protected]

 

Security advisory updates

As part of our ongoing security activities, Arteco regularly reviews the third-party software dependencies used by uSee and uSee Service Suite and updates them when needed to address known security advisories. The following document provides details on the advisories covered, the affected upstream packages, the relevant releases, and any customer actions that may be required.

Please note that the presence of an affected third-party package does not necessarily mean that a vulnerability is exploitable through uSee or uSee Service Suite. Product-specific exposure depends on factors such as the installed version, configuration, and use of the affected functionality. The document is regularly updated as new security reviews and dependency updates are completed.

View the latest security advisory updates

 

Privacy & GDPR compliance

Information security is intrinsically linked to the protection of personal data and the responsible management of information. In compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), Arteco is committed to ensuring that all data processed through our solutions is handled in full accordance with the principles of transparency, lawfulness, and security.

We implement continuously updated technical and organizational measures to safeguard the confidentiality and integrity of data, protecting the interests of our customers and partners.

Read Arteco’s GDPR Privacy Policy
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