Arteco Contact ID

Fill in the form to access the download

You will receive an email with the link to download the requested document.

The Arteco NEXT Contact-ID plug-in offers customers unprecedented integration with fire and intrusion alarms, enhancing event management and further streamlining business operations by increasing communication and connectivity between third-party devices.
Contact ID is widely recognized as the most common standard protocol in the intrusion and fire alarm industry, containing user ID information and alarm information as well as alarm systems’ status information.

The Arteco Contact ID plug-in enables users to receive associated alarm events within the Arteco NEXT VEMS interface. Experience significant benefits from incorporating hundreds of fire and intrusion alarms into Arteco’s video event management software functionalities, including:

Quick Configuration: Arteco’s EAD4 Card converts the analog PSTN signals provided by the alarm panels and transmits the Contact ID protocol over IP. The EAD4 Card can be quickly configured thanks to its dedicated software suite, making set-up simple and intuitive.

Alarm Organization: From all events to just one alarm, operators can discriminate between events coming from specific areas and zones, and even choose which kind of events have to be managed and displayed on the Arteco NEXT interface. All events are included on the real-time Event Log, and sensors are visual on an intuitive, graphic mapping environment, allowing operators to see where the event happened in an instant.

Deeper Integration and Customization: Users can link a single alarm provided by a zone or an area with cameras, I/O and any device managed by Arteco NEXT. For example, intrusion alarms can be associated to a PTZ camera’s preset to view events in real-time in a specific zone. Building automation through Arteco Everywhere also allows lighting coordination and sends an email with the notification for effective event management. Users can deploy Arteco VEMS to control alarm panels exclusively if they so choose, which works even if no cameras or other security devices are present.

Contact us to learn more about Arteco Contact-ID


© 2020 ARTECO S.u.r.l. All rights reserved P.IVA 00594980393 · Privacy Policy - cookie policy


Necessary cookies are technical cookies such as those whose use does not require the user's consent.
These cookies are essential to allow you to browse a website and use all its features. Without these cookies, which are absolutely necessary, a website could not provide some services or features and navigation would not be as easy as it should be. Cookies of this type are also used to memorize the cookie preferences of the user.

Technical cookies are essential and can not be disabled using this feature.
In general, however, cookies can be turned off completely in your browser at any time.




Statistical cookies are used to monitor site performance, for example to know the number of pages visited or the number of users who viewed a certain section.

Statistical cookies used by our site are provided by Google Analytics.

The analysis of these cookies generates anonymous statistical data and is aggregated without any reference to the identity of the site's users. They are also useful for evaluating any changes and improvements to be made to the site itself.




Targeting cookies are cookies set by third parties such as YouTube, Facebook, Twitter.
These cookies keep track of your behavior such as playing videos or tweets you've already viewed.
If you do not give consent to these cookies, you will not be able to watch videos on this website or use the sharing feature on social media.
These cookies can be used by the cookie provider to create a profile of your interests and show you relevant advertisements on other sites. They do not store personal information directly, but are based on the unique identification of the browser and the Internet device being used.