Privacy & Data Protection

Arteco Srl (hereinafter «Arteco») considers the protection of personal data a fundamental element of its business. In this section, you can find all information regarding the processing of personal data in compliance with EU Regulation 2016/679 (GDPR).

This Privacy Policy describes the personal data that Arteco Srl collects and processes to pursue its business purposes. Arteco is committed to being a responsible business partner and places a high priority on data privacy, operating in full compliance with current regulations (GDPR).

1. Personal Data Processed by Arteco

Personal data is information relating to an identified or identifiable natural person. Arteco primarily interacts with other legal entities (businesses and organizations); therefore, the core of our processing activities concerns business contact information:

  • First and last name

  • Job title/Professional role

  • Business email address

  • Physical office address

  • Phone number

2. Categories of Individuals

Arteco processes the personal data of its sales channel partners (distributors, resellers), technology partners, end users, suppliers, website visitors, and recipients of marketing communications.

3. Sources of Personal Data Collection

Personal data is obtained directly from the data subject or from third parties, such as business partners, distributors, employers (in the case of employees of partner companies), and public authorities.

4. Purposes and Legal Basis for Processing

We process personal data for the following purposes:

  • Management of Business Activities: To sell our products, respond to inquiries, provide technical support, and manage contracts.

    • Legal Basis: Performance of a contract (Art. 6.1.b GDPR) or legitimate interest in responding to potential customers (Art. 6.1.f GDPR).

  • Website Visits and Cookies: To analyze usage statistics and optimize the website.

    • Legal Basis: User consent (Art. 6.1.a GDPR).

  • Marketing and Newsletters: To send product updates and promotions.

    • Legal Basis: User consent (Art. 6.1.a GDPR), which can be withdrawn at any time.

  • Security and Compliance: To prevent illegal acts, manage whistleblowing programs, or comply with legal obligations.

    • Legal Basis: Legal obligation (Art. 6.1.c GDPR) or legitimate interest (Art. 6.1.f GDPR).

5. Recipients of Personal Data

Data may be shared with:

  • Affiliated companies or local group offices.

  • Sales network partners (distributors/resellers) for order fulfillment and requests.

  • Third-party providers acting as Data Processors (e.g., hosting, IT services, logistics partners).

  • Public authorities, where required by law.

6. Transfers to Third Countries

In some cases, data may be transferred to recipients outside the EU/EEA. In the absence of an adequacy decision by the European Commission, such transfers take place subject to Standard Contractual Clauses (SCC) to ensure a level of protection equivalent to European standards.

7. Data Retention

Arteco retains personal data for the period strictly necessary for the purposes for which it was collected. Typically, data related to business collaborations is kept for the duration of the relationship and for the periods required by local tax and civil regulations (usually up to 10 years in Italy).

8. Your Rights

In accordance with the GDPR, you have the right to:

  • Access: Receive confirmation of the processing of your data.

  • Rectification: Request the correction of inaccurate data.

  • Erasure: Request the removal of data (where applicable).

  • Restriction and Objection: Restrict processing or object to it for legitimate reasons.

  • Portability: Receive your data in a structured format.

To exercise your rights, please contact: [email protected].

9. Contact Details of the Data Controller

The legal entity responsible for processing is: Arteco Srl Registered Office: Via Pana 180, 48018 Faenza (RA) Italy VAT Number: 02814270399 Email: [email protected]

10. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority. In Italy, the reference authority is the Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).


Last updated: 17/03/2026

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