{"id":18704,"date":"2014-03-25T15:34:32","date_gmt":"2014-03-25T14:34:32","guid":{"rendered":"https:\/\/www.arteco-global.com\/contatta-il-supporto\/"},"modified":"2026-06-25T15:42:38","modified_gmt":"2026-06-25T13:42:38","slug":"contatta-il-supporto","status":"publish","type":"page","link":"https:\/\/www.arteco-global.com\/it\/supporto\/contatta-il-supporto\/","title":{"rendered":"Contatta il supporto"},"content":{"rendered":"<h1 style=\"text-align: center;\">Il nostro team di supporto \u00e8 qui per aiutarti<\/h1>\n<p style=\"text-align: center;\">Contattaci per qualsiasi problema, scopri di pi\u00f9 sulle nostre soluzioni o apri un ticket compilando il form qui sotto.<\/p>\n<table style=\"width: 100.116%; border-collapse: collapse; height: 251px;\" cellpadding=\"20\">\n<tbody>\n<tr>\n<td style=\"width: 50%; text-align: center;\"><strong>Europa<\/strong><br \/>\nTel: +39-0546 645777<br \/>\nEmail: <a href=\"mailto:support@arteco-global.com\">support@arteco-global.com<\/a><\/td>\n<td style=\"width: 50%; text-align: center;\"><strong>Nord America<\/strong><br \/>\nTel: +1-314-434-5331 option 2<br \/>\nEmail: <a href=\"mailto:support-us@arteco-global.com\">support-us@arteco-global.com<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 50%; text-align: center;\"><strong>Africa<\/strong><br \/>\nTel: Linea1: +27 10 0169 100 \/\/ Linea2: +27 87 4742 460 \/\/ Linea3: +27 63 904 9266<br \/>\nEmail: <a href=\"mailto:support-sa@arteco-global.com\">support-sa@arteco-global.com<\/a><\/td>\n<td style=\"width: 50%; text-align: center;\"><strong>America Latina<\/strong><br \/>\nTel: +1-314-434-5331 option 2<br \/>\nEmail: <a href=\"mailto:support-us@arteco-global.com\">support-us@arteco-global.com<\/a><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" style=\"width: 100%; text-align: center;\">\n<strong>Brasile<\/strong><br \/>\nEmail: <a href=\"mailto:support-br@arteco-global.com\">support-br@arteco-global.com<\/a>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr \/>\n<h1 style=\"text-align: center;\">Apri un Ticket<\/h1>\n<p><script src=\"https:\/\/www.google.com\/recaptcha\/api.js\"><\/script><\/p>\n<p><script>function timestamp() { var response = document.getElementById(\"g-recaptcha-response\"); if (response == null || response.value.trim() == \"\") {var elems = JSON.parse(document.getElementsByName(\"captcha_settings\")[0].value);elems[\"ts\"] = JSON.stringify(new Date().getTime());document.getElementsByName(\"captcha_settings\")[0].value = JSON.stringify(elems); } } setInterval(timestamp, 500); function recaptcha_callback(){jQuery('.button').prop(\"disabled\", false);}<\/script><\/p>\n<form action=\"https:\/\/webto.salesforce.com\/servlet\/servlet.WebToCase?encoding=UTF-8\" method=\"POST\"><input name=\"captcha_settings\" type=\"hidden\" value=\"{&quot;keyname&quot;:&quot;webtocasecaptcha&quot;,&quot;fallback&quot;:&quot;true&quot;,&quot;orgId&quot;:&quot;00D20000000CoHS&quot;,&quot;ts&quot;:&quot;&quot;}\" \/><br \/>\n<input name=\"orgid\" type=\"hidden\" value=\"00D20000000CoHS\" \/><br \/>\n<input name=\"retURL\" type=\"hidden\" value=\"https:\/\/www.arteco-global.com\/?p=18704&amp;formSubmit=1\" \/><br \/>\n<label>Area geografica<\/label><select id=\"00N0J00000AMppl\" title=\"Region\" name=\"00N0J00000AMppl\"><option value=\"\">&#8211;Seleziona&#8211;<\/option><option value=\"US\/Canada\">USA\/Canada<\/option><option value=\"Latin America\">America Latina<\/option><option value=\"Europe\">Italia \/ Europa<\/option><option value=\"Africa\">Africa<\/option><option value=\"Asia\">Asia<\/option><option value=\"Oceania\">Oceania<\/option><\/select><\/p>\n<p><label for=\"name\">Nome contatto<\/label><input id=\"name\" maxlength=\"80\" name=\"name\" size=\"20\" type=\"text\" \/><\/p>\n<p><label for=\"email\">Email<\/label><input id=\"email\" maxlength=\"80\" name=\"email\" size=\"20\" type=\"text\" \/><\/p>\n<p><label for=\"phone\">Telefono<\/label><input id=\"phone\" maxlength=\"40\" name=\"phone\" size=\"20\" type=\"text\" \/><\/p>\n<p><label>Nome del sito<\/label><input id=\"00N0J00000A1ZJf\" maxlength=\"50\" name=\"00N0J00000A1ZJf\" size=\"20\" type=\"text\" \/><\/p>\n<p><label for=\"reason\">Motivo della richiesta<\/label><select id=\"reason\" name=\"reason\"><option value=\"\">&#8211;Seleziona&#8211;<\/option><option value=\"Questions\">Domande<\/option><option value=\"Hardware (RMA)\">Hardware (RMA)<\/option><option value=\"Omnia Web Client\">Omnia Web Client<\/option><option value=\"Omnia Desktop Client\">Omnia Desktop Client<\/option><option value=\"Next Client\">Next Client<\/option><option value=\"Arteco-Server\">Arteco Server<\/option><option value=\"Update\">Aggiornamento<\/option><option value=\"Installation\">Installazione<\/option><option value=\"Configurations\">Configurazioni<\/option><option value=\"Licensing\">Licenze<\/option><option value=\"Database\">Database<\/option><option value=\"Recordings\">Registrazioni<\/option><option value=\"Arteco-Gateway\">Arteco Gateway<\/option><option value=\"Arteco-Mobile\">Arteco Mobile<\/option><option value=\"iOS App\">App iOS<\/option><option value=\"Android App\">App Android<\/option><option value=\"Everywhere\">Everywhere<\/option><option value=\"Easy-Traffic\">Easy-Traffic<\/option><option value=\"LPR Wisenet App\">App LPR Wisenet<\/option><option value=\"LPR Win Server\">LPR Win Server<\/option><option value=\"Security-Connector\">Security Connector<\/option><option value=\"Face Factor\">Face Factor<\/option><option value=\"Insight\">Insight<\/option><option value=\"VCA\">VCA<\/option><option value=\"AE (Aitech)\">AE (Aitech)<\/option><option value=\"AEA (DoingNext)\">AEA (DoingNext)<\/option><option value=\"AVA (Technoaware)\">AVA (Technoaware)<\/option><option value=\"Windows OS issues\">Problemi del sistema operativo Windows<\/option><option value=\"Network issues\">Problemi di rete<\/option><option value=\"known bugs\">Bug conosciuti<\/option><option value=\"Generic software issues\">Problemi software generici<\/option><option value=\"Other\">Altro<\/option><\/select><\/p>\n<p><label>Numero di serie<\/label><input id=\"00N20000003SjYH\" maxlength=\"50\" name=\"00N20000003SjYH\" size=\"20\" type=\"text\" \/><\/p>\n<p><label>Build Arteco Server #<\/label><input id=\"00N0J00000A1ZJB\" maxlength=\"50\" name=\"00N0J00000A1ZJB\" size=\"20\" type=\"text\" \/><\/p>\n<p><label>Dettagli della connessione remota<\/label><textarea id=\"00N2000000A8yvP\" name=\"00N2000000A8yvP\" wrap=\"soft\"><\/textarea><\/p>\n<p><label for=\"description\">Descrizione<\/label><textarea name=\"description\"><\/textarea><\/p>\n<div class=\"g-recaptcha\" data-sitekey=\"6LcUKkMUAAAAAH-UnHtbHbLINYc0AamZpzrNjB-l\" data-callback=\"recaptcha_callback\"><\/div>\n<p><input class=\"button\" disabled=\"disabled\" name=\"submit\" type=\"submit\" value=\"Invia richiesta\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Il nostro team di supporto \u00e8 qui per aiutarti Contattaci [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":34887,"parent":18601,"menu_order":0,"comment_status":"open","ping_status":"open","template":"template-support-salesforce.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contatta il supporto - Arteco<\/title>\n<meta name=\"description\" content=\"Contatta il nostro team di supporto. 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